CAMERA INSTALLATION - USER GUIDE

STEP 1: Download

 
 

Download the NOVOSTABLE application on your favorite app store. 

You can then create an account when downloading the application or do it later when you do the setup.

 
 

STEP 2: Fix & plug

Ideally place the camera on the wall in front of the door (even if any walls will do).

And fixe it at about 2.5m (max 3.5m).

Then plug the camera into a regular plug with 220v.

TIPS : the camera has no on/off button (less is more eco friendly).

You can simply plug and unplug. This action has no impact on the camera settings, so do not be afraid.

If you have chosen the 3G/4G model, insert your sim into the key before attaching your camera.

camera-plugged.png

STEP 3: Configure

 

You will need the mobile app to set-up the network and your horse.

1. If you already downloaded the app and create an account, go to Account, then Installation.

2. If you just signed up to the app, continue by pressing the button "I want to install my camera".

3. The camera is already connected, you simply want to monitor the horse?

Go to my Account ➡️ Configure ➡️ Horse & Camera pairing.

And jump to Horse Pairing section directly.

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Capture d’écran 2021-03-25 à 16.03.52.

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3.1 NETWORK CONNECTION

Led does not turn green?

Something went wrong. Please refer to error management section to help you fixe it. The color of the led will help you identify the issue easily.

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ON THE MOBILE APP

A QR code is generated.

Show this QR to the camera:  at max. 1 meter away.

➡️ The LED will change from turquoise to turquoise/green once it has read the QR code.

WATCH THE VIDEO

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ON THE MOBILE APP

Choose your network connection

➡️ WIFI: enter the SSID and password

➡️ 3G/4G: enter your PIN code 

WATCH THE VIDEO

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ON THE CAMERA

LED turns green, your connection is successful. 

TIPS: wait for at least 15 s for wifi and up to 1min for 3G/4G.

ON THE MOBILE APP:

➡️ Successful screen

WATCH THE VIDEO

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ON THE CAMERA

Press the button as shown on picture.

➡️ The LED blinks turquoise. 

WATCH THE VIDEO

3.2 HORSE PAIRING

Now that you are connected, you can pair your horse with your camera.

 

A. HORSE PAIRING

Enter the subscription code

➡️ The subscription code is the one that begins with NS.

TIP: this code was sent by email to the purchaser of the camera /subscription.

Enter the camera ID (only required when pairing done after the network configuration).

TIP : You can find your camera ID on a label placed inside your camera. --> SHOW PICTURE

horsepairing
 
horseprofile

B. HORSE PROFILE

You can edit your horse's profile by adding a photo, name, date of birth and breed.

TIP: if several persons are monitoring the horse, all can edit its infos. The last one editing wins ;-).

STEP 4: Activation

Wait 7 days & enjoy.

 
 

Now that everything is configured, you just have to wait 7 days so that LANA, our artificial intelligence can learn from your horse. During these first 7 days, you will be able to see your horse live, but the artificial intelligence will not yet be able to detect the unusual behavior of your horse.

After these 7 days of patience, your system is now fully operational.

waiting icon.png

ERROR MANAGEMENT

 
 

4.1 NETWORK CHECK

Before launching the network connection, we recommend to check that your network is well functioning in the horse stable/box. 

You are using WIFI 

1. First, check that your WIFI connection is working fine in your horse box. For that, simply check the wifi on your mobile.

TIP : If you have three connection bars on your wifi icon, that's fine, however if you only have one, it won't be enough!

Image de Praveen kumar Mathivanan
Image de Alina Grubnyak

You are using 3G/4G 

1. Insert the SIM card into the 3G/4G key

TIP : Ensure that your SIM is already activated first. To be sure, you can place it in your smartphone.

2. Plug the key into the camera, in the space provided for this purpose.


3. Check the quality of the network with your phone.

TIP : If you have three connection bars on your network icon, that's fine, however if you only have one, it won't be enough!

4.2 ERROR MANAGEMENT

If your connection failed, there could be several reasons. Depending on the color of the LED on the camera, you can check the following points.

First of all, what color is your LED?

 
 

RED LED

 

If the LED blinks red and you tried to connect to wifi, your password is wrong.
If you tried to connect with 3G/4G, your PIN code is wrong.

Return to the network setup screen and try entering your data again.

TIP : Attention, after 3 attempts, the PIN code, you will need the PUK code. In this case, you must insert your SIM card in a phone to unlock it with your PUK code and then you can put it back in your camera to connect it to the network.

If the led does not flash red but remains fixed in red, thank you for contacting us.

 
 

RED / WHITE LED

 

If the LED flashes red / white, it means there is no SIM or the SIM is not recognized.
In this case, check that the SIM has been integrated into the 3G/4G key.

 

If it was well integrated, try removing it and putting it back, then try to sign in again on the mobile app's sign-in screen.

 
 

YELLOW LED

 

If the LED blinks yellow and you tried to connect to wifi, there is an issue with SSID.
If you have tried to connect via 3G/4G, the yellow LED indicates that you have no network.

TIP : Try to have an internet connection from your smartphone then try again with the camera.

 
 
 

RED / YELLOW LED

 

If the led flashes red / yellow, the problem is with the key. It may not be properly engaged so the camera does not recognize it.
In this case, try unplugging and plugging in the key again.

TIP : The key is located in the compartment on the side of the camera. Open the cover and you can access the key.

 

PURPLE LED

 

If the led flashes purple, there is an error with the modem. In order to solve it, first check that the key inserted in the camera is the one given to you.

If that doesn't work, try unplugging and re-plugging the camera and the dongle, then try to connect again.

If the connection continues to fail and the LED remains purple, please contact us.

 
 

RED / PURPLE LED

 

If the LED flashes red / purple, the error comes from a connection failure after 3 PIN code attempts to connect to 3G / 4G.

TIP : In this case, insert the SIM card in a telephone, unlock it with your PUK code and reinsert it in the camera key to be able to retry a connection with your PIN code.

 
 

Your problem is not solved? Contact us.